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Patient Care Specialist

Shelbi is the leader of our patients Call Center and has been with the office since May 2019. Not only does she handle most of our incoming phone calls, Shelbi is also responsible for making sure all of our patients' insurance information is prepared before their exam. When she is not assisting patients on the phone, Shelbi helps at the front desk and prepares patients to see the doctor. Her favorite part about her job is being able to communicate with patients and spending all day with her work family. On her off time, Shelbi loves to sleep in and hang out with her family and friends.